FAQ

What types of fragrance products do you offer?

KODE PARFUM specializes in a curated selection of premium fragrance products. Our offerings include innovative items such as the Kode Car Diffuser, which utilizes essential oils to enhance your driving experience. Each product is designed to elevate your environment and improve your overall well-being.

How do I use the Kode Car Diffuser?

The Kode Car Diffuser is designed for ease of use. Simply add a few drops of your preferred essential oil to the diffuser, attach it to your vehicle's air vent, and enjoy the soothing aromas as they disperse throughout your car. This method not only enhances the ambiance but also promotes relaxation during your travels.

Are your fragrance products safe for all users?

Our fragrance products are formulated with high-quality ingredients. However, it is advisable for individuals with sensitivities or allergies to essential oils to consult with a healthcare professional before use. Additionally, we recommend keeping all fragrance products out of reach of children and pets to ensure safety.

What is the expected lifespan of the essential oils used in your products?

The lifespan of essential oils can vary based on storage conditions and exposure to light and air. Generally, when stored properly in a cool, dark place, essential oils can last from 1 to 3 years. It is important to check for any changes in scent or consistency, which may indicate that the oil has degraded.

Can I return or exchange my fragrance products?

We strive for customer satisfaction; however, please refer to our return policy for specific details regarding returns and exchanges. Generally, items must be unused and in their original packaging to be eligible for a return or exchange.

Do you offer international shipping?

KODE PARFUM currently offers shipping within select regions. For international shipping options, please check our shipping policy or contact our customer service for more information regarding availability and associated costs.

How can I contact customer service for further inquiries?

For any additional questions or concerns, you can reach our customer service team through the contact form on our website. We aim to respond to all inquiries within 24 to 48 hours to ensure you receive the assistance you need promptly.